Return Policy

UN-WORN FOOTWEAR:

Only accept items returned within 30 days from the day it was received.
Only accept returns that are unworn, unused and in resalable condition.
NO RESTOCK fees for merchandise returned within 30 days of receipt.
In the original packaging. (shoe box)
In a protective shipping carton or in brown wrapping paper. ($5.00 reboxing fee if sent otherwise)
We do not do exchanges; a new order will need to be placed.
Davidson Shoes Inc. does NOT pay for nor reimburse for return shipping costs on any non–defective return.

Send Returns to:

Davidson Shoes, 153 South Main St., Canandaigua N.Y. 14424

Insure return packages - we are not responsible for lost, damaged or stolen merchandise.

WORN FOOTWEAR:

May not be returned because:

It does not fit right.
You do not find it comfortable.
It has been mistreated or abused.
Your friends or relatives don't like them.

CANCELING AN ORDER:

Freight charges will be assessed if an order in transit is canceled or refused.

Where do I return my UNWORN shoes?

All returns must be sent to:

DAVIDSON SHOES INC.
153 South Main Street
Canandaigua, NY 14424

The item I received is not the item / size I ordered. How do I proceed?

If you receive an incorrect item / size, please call 1-585-394-5417 with your order number ready and we will advise on how to proceed. We try our hardest to ensure the accurate fulfillment of your order however once in a while an error does occur.

Do your products have a warranty?

Merchandise must have been purchased from Davidson Shoes within the last 60 days.

WARRANTY:

All merchandise is warranted against manufacturers defects for 60 days, from date of receipt.

DEFECTIVE MERCHANDISE:

Please call 1-585-394-5417 to obtain return instructions for any merchandise thought to be defective.
Merchandise will be inspected and evaluated, replaced, repaired or returned in a timely manner.
Remember to insure the package as we are not responsible for lost, damaged, or stolen merchandise